Orders ship free the 48 states in the contiguous U.S.
We are proud to offer fast and free shipping on all orders. Our commitment to getting your products to you quickly and without additional cost is part of our dedication to customer satisfaction.
Shipping Details: • All orders are processed within 24 hours • Free standard shipping on all orders • Average delivery time: 3-5 business days • Tracking information provided for all orders
We partner with reliable carriers to ensure your package arrives safely and on time. If you have any questions about your shipment, our customer service team is ready to assist.
Hassle-Free Warranty
Hassle-Free Warranty
Our products come with a comprehensive warranty that covers manufacturing defects and ensures your complete satisfaction with every purchase.
Warranty Coverage: • All products: 5-year limited warranty • No questions asked replacement within 30 days
Making a Warranty Claim: To initiate a warranty claim, simply contact our support team with your order details and a description of the issue. We will guide you through the simple process:
• Contact our support team via email or phone • Provide proof of purchase and product details • We'll determine if replacement or repair is needed • A prepaid shipping label will be provided if return is needed • Replacement shipped once defective item is received
Our hassle-free warranty means no complicated forms, no hidden fees, and no unnecessary delays.
100% Secure Payment
Secure Payment Policy Your security is our top priority. We implement the highest security standards to protect your payment information and ensure safe transactions.
Payment Security Features: • SSL encryption for all transactions • PCI-DSS compliant payment processing • Tokenization of sensitive payment data • 3D Secure authentication for added protection • Regular security audits and penetration testing
• Accepted Payment Methods: We accept all major credit and debit cards, as well as popular digital wallets and payment platforms:
Visa, Mastercard, American Express, Discover, Diners Club, Google Pay, PayPal, Shop Pay, Venmo Bank transfers (for select countries) Your payment information is never stored on our servers. All transactions are processed through certified payment gateways with bank-level security.
30-day Return & Refund
Return Policy
We want you to be completely satisfied with your FENGE purchase. We also provide you with a professional buyer guide and other considerate services. We also understand that sometimes a product just doesn’t quite fit. That is why we have this return process, and we hope it can make your returns easy.
30-Day Risk-Free Return Policy
When you receive the item(s) that are defective, incorrect, or incomplete, please contact us immediately so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information, returning reason, and photos concerning the damages or flaws(if applicable). Please keep all items and packaging materials until your claim is resolved.
Do I have to pay for shipping?
1. Returns with product quality problems： We offer free shipping in this case. We will prepare a return label, and please return your order to the sender's address. 2. Returns with non-quality problems： You need to bear the shipping cost in this case
Hassle-Free Exchange
A hassle-free exchange is ready if it is in stock. You can exchange your item(s) within 24 hours you placed the order and before your package was shipped out. If your package has been shipped out, we will not accept your replacement request, but you can refuse to accept the package after it arrives. Please keep in mind that you will be charged $17 for returning in this case.
Order Cancellation
For canceling an order that has not been processed, please contact us as soon as possible. Orders whose parcels have already been processed can not be canceled. You can refuse the package after it arrives. Please keep in mind that you will be charged $17 for returning in this case.
General information for all returns:
1. You are free to return any item within 30 days of receipt. 2. All returned items must be disassembled and repackaged as they were originally received. 3. We provide prepaid return labels for returns with quality and delivery problems(No extra returning fee), but charge return label fees($17 for shipping per monitor stand ) for returns with non-quality problems. 4. You will be responsible for shipping the products to the return address. 5. We strongly suggest using the FedEx delivery method when making your return. We are not responsible for returns lost or damaged in transit; you will be responsible for filing a shipping claim.
How to File a Claim?
Simply contact customer service via email at contact@fengepro.com
Orders ship free the 48 states in the contiguous U.S.
Alaska & Hawaii Please contact us for shipping quotes. We will contact you for any costs that cannot be calculated online...Learn more about our shipping polic
Warranty & Return
Warranty
– Every product comes with a 5-year warranty covering any manufacturing defects. If something isn’t working as it should, just reach out — we’ll repair or replace it at no cost to you.
– We gladly accept returns for any reason within 30 days of the shipping date — as long as the product is unused and returned in its original packaging.
– Every product comes with a 5-year warranty covering any manufacturing defects. If something isn’t working as it should, just reach out — we’ll repair or replace it at no cost to you.
– We gladly accept returns for any reason within 30 days of the shipping date — as long as the product is unused and returned in its original packaging.
Founded in 2016, FENGE set out to redefine the modern workspace.
With a focus on ergonomic innovation and essential design, we create solutions that balance comfort, functionality, and style.
As a global brand committed to everyday well-being, FENGE has delivered over 10 million ergonomic products worldwide—helping people build workspaces that inspire focus, movement, and a better way of working.
FAQs
What is the FENGE B012 headphone stand made of?
The B012 combines wooden components with an iron support structure. Its round wooden base also serves as a tray for small desk items.
What are the dimensions of the B012?
The B012 measures 5.8 × 5.8 × 9.4 inches overall. Check the available space on your desk and allow enough clearance for your headphones and nearby items.
How much weight can the headphone stand hold?
The B012 supports headphones weighing up to 6.6 lb. Place the stand on a flat, level surface and position your headphones securely on the top support.
Will the B012 fit my headphones or gaming headset?
Check your headphones' headband shape, hanging height, and weight before ordering. The B012 is 9.4 inches tall overall, but this is not the same as the available clearance beneath the top support. Contact us if you need help checking a specific model.
Does the B012 have storage space?
Yes. The round wooden base doubles as a storage tray for small items, helping keep everyday essentials together beside your headphones.
Does the stand have a non-slip base?
Yes. A non-slip pad beneath the base helps reduce movement on flat, level desk surfaces. Keep the surface clean and position the stand away from the edge of your desk.
Can I buy the B012 as part of a desk setup bundle?
Explore our desk setup bundles for available combinations of monitor risers and accessories. Check each bundle page to confirm whether the B012 is included and which options are available.
I love this, matches my decor and is very functional.
A
Angelika
Just the right thing
Yep yep yep exactly what I was looking for. Super sturdy. Looks amazing too.
B
Buyerofthings
If you have headphones that need held, this holds headphones well
Holds my headphones like it should. And, not that it is overly complicated, but it came 100 assembled which is something I thought the world of inexpensive imported products gave up years ago to minimize size for transport.
Sturdy base with enough weight to hold all manner of headphones from dynamic driver to planar and it looks better than the banana hanger I was using previously.
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